Shipping policy

Important Information

  • Order Cut-Off Time: Orders placed before 5:00 PM (GMT - London) will be processed on the same business day.

  • Order Processing Time: We process all orders within 1 to 3 days (Monday to Friday).

  • Transit Time: Shipping typically takes 6 to 9 days (Monday to Friday).

  • Total Delivery Time: Usually takes between 7 to 12 business days.

  • Shipping Cost: We provide free shipping on all orders within the United Kingdom.

Shipping Destination

We currently offer shipping to the following destinations:

  • United Kingdom

Order Confirmation and Tracking

Once your order has been shipped from our warehouse in the United Kingdom, you will receive a detailed shipping confirmation email. This email will include your tracking number, allowing you to monitor the status of your package's journey. You can track your order through our website via the tracking page.

Shipping Companies

We use Royal Mail and DHL for our UK customers.

Order Cancellation

You can request order modifications or cancellations within a 24-hour window from the time of purchase. Please contact our customer support through the contact page, and we'll do our best to handle your request within this timeframe. Once orders have been processed or shipped, modifications will no longer be possible.

Damaged or Incorrect Items

If you receive an item that is defective or incorrect, please contact us immediately. Take a clear photo of the problem and send it to us at info@domain.com. We will provide you with a replacement or the correct item.

Contact Information

Store name:
E-mail: info@lanareva.com
Phone: +44
Operating Address:
8 The Green Suite R,
Dover, 19901
United States

Customer Service Hours:
Monday – Friday: 08:00 AM – 18:00 PM (GMT - London)
Saturday – Sunday: closed

We respond to emails within 24-48 hours.